Nexus 6P, manufactured by Huawei, had been much talked-about before its launch and didn’t fail to rise to expectations posted on its debut.

However, many users came forward over the weekend and reported the issue of the rear glass panel on the hump featuring the camera, suddenly shattering for no apparent reason. The issue was first brought to the fore by jonny_rat, Reddit user, who posted the image of the shattered rear panel glass and stated, “It was sat on a table next to me when I heard the glass snap, leaving a little snowfall of shavings on the table under it. It’s now continuing to crack away to itself.”

Other users who have experienced the same issue soon began to share images of their devices, which were in quite a similar state, with the rear glass panel on the hump being shattered. The Reddit community soon sprang to look for explanations as to why this must be happening, as noted by International Business Times.

As it turns out, the most likely conclusion seemed to be the quick change in temperatures which impacted the glass. Adding to the conclusions, jonny_rat said, “The temperature issue cited a few times seems the most likely cause, as it happened just after being placed on a cool surface after being used for a bit.”

Talking about the method used to strengthen the Gorilla Glass employed on the device, RedHeadedMenace shared,

“[It] involves giving the glass ion baths to strengthen it. The strength comes at a cost though – due to the strong attraction of the glass particles to one another and compression of the whole, the glass develops lines of internal torque and stress, leading to explosive results if the glass is impacted or pressed from the wrong angle. Because most of the potential damage to your screen comes from the face of the glass, they temper it to resist head on impact, at the cost of durability in sheer impacts. To make up for this, most screens (including the 6P’s) have a very small plastic shock ring between the case and the screen. The visor does not appear to have one of these.”

Reportedly, users facing the problem with their Nexus 6P may have to knock on the doors of Huawei, since it appears to be a hardware issue.