A woman in Michigan received a rude shock in the form of a vulgar message printed on the receipt of her Domino’s Pizza package. Kenyatta Robinson knew her teen-aged daughter had placed an order with Domino’s pizza. It made her wonder whether it may have been aimed at her daughter instead.
She then placed another order, only to see the same message printed on the receipt when she went to pick up the order. “I don’t understand why they would treat me this way,” said a visibly shaken Robinson to WXYZ TV, a CNN affiliate.
She was then reminded of what they call the Sausage Scandal of 2014 in the family. A rude manager of the West Bloomfield Domino’s Pizza outlet — who has since been fired — refused to serve her saying she was “complaining too much”, only because she asked for the sausage toppings she had ordered. This was the second time this had happened, so she filed a customer complaint against the manager.
“The manager was upset about it. He was eventually terminated, but his parting gift to us was putting that vulgar comment in her phone number’s notes,” said Ronnie Asmar, Director of Operations at Domino’s. He said that the other employees at the outlet felt horrible for not having noticed his antics.
Upon realising Robinson was outside speaking to Kim Russell from CNN, Domino’s tried to apologise and offered her gift cards. “I apologise for what happened. I wish she would try us again. Obviously, there is no excuse for what happened. We are sorry about it,” said Asmar.
However, Robinson has decided she will not eat a Domino’s Pizza, “Ever. In my lifetime.”
In other news…
Earlier, in Germany, some of the country’s biggest food producers were fined €338m (£267m) for cooking up a plan to fix the price of sausages, reported theguardian.
The Federal Cartel Authority (FCA), Germany’s competition watchdog, said 21 manufacturers including the country’s biggest producer, Zur-Mühlen-Gruppe, had been part of a cartel that had stitched up sausage prices for decades. The Zur-Mühlen-Gruppe has denied the allegations.
“The price-fixing agreements were practised over many years,” said the FCA president, Andreas Mund. “The overall amount of fines seems high at first glance but has to be seen in perspective in view of a large number of companies involved, the duration of the cartel, and the billions in turnover achieved in this market.”