Twitter announced the formation of a Trust and Safety Council on Tuesday. The council will act as an advisory body to the company to deal with cyber bullying and abuses which have become common on its platform.
Twitter’s management said that the council is made of 40 organisations around the world, of which, four are Australian.
“To ensure people can continue to express themselves freely and safely on Twitter, we must provide more tools and policies,” Patricia Cartes, Head of Global Policy Outreach wrote in the Twitter blog.
She added, “With hundreds of millions of Tweets sent per day, the volume of content on Twitter is massive, which makes it extraordinarily complex to strike the right balance between fighting abuse and speaking truth to power. It requires a multi-layered approach where each of our 320 million users has a part to play, as do the community of experts working for safety and free expression.”
She added, “That’s why we are announcing the formation of the Twitter Trust & Safety Council, a new and foundational part of our strategy to ensure that people feel safe expressing themselves on Twitter.”
Abusive content and cyber bullying was a frequent problem on Twitter. Its CEO, Dick Costolo conceded that Twitter could not do much to stop the trend.
“We suck at dealing with abuse and trolls on the platform and we’ve sucked at it for years,” the ABC quoted him as saying. “We lose core user after core user by not addressing simple trolling issues that they face every day. I’m frankly ashamed of how poorly we’ve dealt with this issue during my tenure as CEO. It’s absurd. There’s no excuse for it. I take full responsibility.”
Rosie Thomas, the co-founder and CEO of an Australian organisation called Project Rockit, which is one of the inaugural members of the Trust and Safety Council, said that the council provides a structure which allows the members to use their expertise to stop the spread of cyberbullying and hatred over the internet.